From conversations about surveying, data, engaging staff, talking with doctors, dealing with senior leaders, no subject about helping patients understand and navigate their relationship with healthcare is off-limits.
Joe lives by the motto, Always Serious, Never Somber. He thinks that because the work is hard, the journey is long, and the stakes are high, one must embrace the joy or lose the fire necessary to fuel the passion.
He will acknowledge that he is easily distracted if asked about music, his dogs or the Chicago Cubs.
A list of valuable things to have at the ready, when you embark on any data exploration.
How to be successful in personal or professional behavior-change in the new year, or whenever you decide to make a change.
Creating innovative elements in healthcare demand more tenacity than inspiration.
Should we care what a patient’s gender, age, or race is? Well, it’s complicated…
Why healthcare needs to listen, not for the patients, but for themselves.
Why Risk and PX mix like oil and water and what we can do about it.
Making people work too hard for something makes a benefit an annoyance.
Managing those who can do the work, but don’t do the work is a special challenge.
To get people to do what you need them to do, you need to understand why they are not doing what you need them to do.
More on creating value-adds to data presentations to illuminate and motivate.
Why most dashboards don’t do what you want them to do or get the action you expect.
Living in a world where all experiences are equal, but some are more equal than others.
Motivating staff means understanding how they may view the work versus how you may view the work.
A brief explanation of the title, for those who do not mind the gilding of the lily.
An incomplete but running glossary of abbreviations, words and phrases that I will add to or edit as things present themselves.
PX Matters with Joseph Snipp 